The capacity to learn is a gift. The ability to learn is a skill. The willingness to learn is a choice.
We want you to have the best experience possible when working with us, and always value the opinions of our clients as to how we can meet, and exceed, their expectations, this time, next time, every time.
Whether you have positive, negative or somewhere in-between feedback, we’ll always view it constructively, taking your comments on board and using them to continually improve our services for all of our clients.
We’ve prepared a short survey asking about how you feel about our service in general, and for each completed we’ll donate to LandAid, the property industry charity, as a thank you for you time. Click on the image to be taken to the questionnaire. It’ll take around five minutes to complete.
If you have a concern that you’d like to discuss, or want to tell us that we’ve done something really well, then get in touch with Sue Fendt, our Head of Marketing and BD, for a confidential chat.
You may also be interested in participating in our Client Listening Programme, where we talk impartially to individual clients to really ensure that we are meeting their needs across all our offices, services and teams, and to get an understanding of what really matters to them. If you think this would be of benefit, contact Sue.