The spread of the COVID-19 coronavirus is obviously dominating the news. We are monitoring developments closely and are pleased to be continuing to provide a completely uninterrupted service.
We have a robust and sensible Business Continuity Plan in place that focuses on:
Our technology and infrastructure means that our business is both sturdy and adaptable, in order to be able to cope with significant and potentially disruptive events. Our staff are able to work remotely, and the vast majority are currently doing so.
And due to our geographic dispersion, we are able to provide flexibility so that our client’s business activities are still supported, so that site inspections, surveys, meetings and reporting activities continue without interruption.
Matthew Carswell, Finance Partner with responsibility for technology, explains:
“Our business depends on the wellbeing of our employees to provide reliable, prompt service to our clients.
We have clear guidance and support in place for all staff, and our ongoing investment in technology and a sensible approach ensures that we are not reliant upon physical office locations, thus reducing travel time and face-to-face contact to a minimum.
Ultimately, we are able to operate all of our systems and processes remotely with little, if any, impact on the service our clients expect of us, whilst looking after the best interests of our staff and others.”